Shipping Info – FIVE AND DIAMOND

Shipping Info


Five and Diamond ships anywhere in USA and just about everywhere in the world that the United States Postal Service(USPS) delivers! 

The free shipping you receive will be USPS Priority Mail 2-3 day shipping so you should receive your order in 3-7 business days.

You can upgrade to receive your items faster!
Next Day or 2nd Day - Often we find that USPS Express Mail is not the most reliable as a “next day” method. If you need to guarantee your items for next or second day delivery, please use the UPS option. If you want it faster but not trying to meet a deadline USPS Express is a good way to go.

UPS is best for literal for next day delivery but it can be pricey and they do not deliver on the weekends. If you place your order before 2pm, we can generally get it out same day. Call us at 415-255-9747 to make sure we saw it! (When choosing Next Day UPS, if placed before 12pm, it will arrive at the next week day. If Friday before noon then Monday.)


International Orders are sent through USPS Priority Mail International.

International shipping is calculated in "real time" rates meaning you pay the exact cost to ship depending on the service you select. To keep your shipping rate down, we do not add any extra cost or handling fee.

Note, you will need to cover the cost of the taxes of your country. 

We have no way to know what every countries policies/taxes are... and to cover them all, we would need to raise our prices so high.


FEDEX - We do not offer FedEx as a shipping option automatically. If you would like to use your own FedEx account for expedited service, please do one of the following:

  • contact 
  • call us at 415-255-9747
  • Put your Fedex Account number in the comments with the shipping type you want.  


Five and Diamond is not responsible for any damage, delay, or loss of merchandise once it has been taken by USPS, UPS, or any other shipping provider. 


Read our full policies here.


FINAL BURNING MAN ORDER DATES - to receive by Friday 8/24/18

To ensure that your order is received before Burning Man, order by the following dates and times. We will do our absolute best to get your order to you on time, but we cannot ensure that items order past these dates will get to you before the Burn. If you're leaving early, please account for this when ordering. 

Tuesday, 8/21/18 by 12PM - Final Order date for USPS Priority Mail*

Wednesday, 8/22/18 by 12PM - Final Order date for USPS Express Mail

Thursday 8/23/18 by 12pm for UPS Overnight Mail ($$$)

*US Domestic addresses only. Orders can also be picked up at our San Francisco store 12pm-8pm (or by appointment) until 8/29/18.


Contact Us if you have any Further Questions!


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